ESSENTIAL SKILLS MICROLEARNING SERIES

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Screenshot of Writing Effective Emails Microlearning title page.

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Screenshot of Writing Effective Emails course table of contents.

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Screenshot of basic email example with interactive pop ups to explain each element.

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Screenshot of email recipient explainer pop-up.

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Screenshot of subtitle screen introducing the section on what to do right before you send an email.

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Screenshot of email proofreading check list.

In response to numerous unmet requests for basic skills courses, I started an initiative to create multiple series of micorlearnings to quickly fill those gaps in Veterans United's course offerings. One such series, was the Essential Skills Microlearnings Series which included courses on writing emails, phone etiquette, and basic grammar.

TYPE: Microlearnings

DATE: 2024

PROJECT ATTRIBUTES: Research, Copy Writing, Articulate Rise, Organization

RESULT: VU’s trainers are happy with unmet needs being fulfilled. My department’s leadership encouraged further utilization of the microlearning format.